Want to trade a week 8 for a week 13? Trades are our specialty


Check out the dates on our Weekly Use Calendar

 

 

Transportation:
           

Thomas Moore Travel  866-733-7715
Web Site:  www.thomasmoretravel.com
One way $11.50 & $23.00 round trip
Private 1-7 persons $55.00 & $110.00 round trip

 

Club Intl. (VCI) 011-52-998-881-5100
Royal Mayan (RC,RI,RS) 011-52-998-881-0100
Royal Haciendas 011-52-984-206-3110

 

Email:  

RM:  rmbcenter@royalresorts.com

RI & RC:  bcenter@royalresorts.com
RS: sandsbcenter@royalresorts.com
RH: bchaciendas@royalresorts.com
VCI: vcibcenter@royalresorts.com

 

 

Other Miscellaneous Telephone Numbers in Cancun:

 

Hospital: 884-6133
Cancun Police: 885-0569
U.S. Consulate: 883-0272

The Royal Mayan Resort

Club Coordinator
Kukulcan Blvd.  LOTE 51 KM17
Cancun, Q-roo  Mexico  77500

 

ISCO


3363 W. Commercial Blvd. Suite 202
Fort Lauderdale, FL  33309
800-930-5050

 

Royal Resort Trusts Expire

RM    Wk.52, 2013

RC    Wk.43, 2018

RI    Wk.27, 2023

RS   Wk.04, 2050

RH    Wk.26, 2056

VCI   Wk.26, 2037

Office: (239) 776-7629 | Cell: (724) 493-3149 | Eklein1088@aol.com

Frequently Asked Questions

Are you sure you have the correct date & week?
Refer to our Weekly Use Calendar

  1. Do I need a Passport?
  2. What activities or amenities are included in your stay at the Royal Resorts?
  3. What is included in a rental unit at the Royal Resorts?
  4. What are the sleeping arrangements?
  5. What entertainment options are provided?
  6. What other amenities are provided?
  7. In addition to major appliances, what is included in the fully-equipped kitchen?
  8. What athletic equipment is available at the resorts?
  9. What services are available on-site?
  10. What types of room accommodations are available?
  11. Can the Royal Resorts accomodate/coordinate a wedding and reception?
  12. Is smoking permitted in the rooms?
  13. Are pets permitted?
  14. What is our Refund Policy?
  15. Are you thinking about Emergency Air Transportation?
  16. Do the villas have Internet hook-ups or modems?
  17. Can you drink the water in Cancun?
  18. What are the check-in & check-out times?
  19. Does the resort have baby cribs and how can I request one?

  1. Do I need a Passport?

    As of January 23, 2007, all persons, including U.S. citizens, traveling by air between the U.S. and Canada, Mexico and the Caribbean will be required to present a valid passport.  If you do not have a passport, please contact a passport acceptance facility in your area immediately.  Do not delay.  Do it today.  It could take up to 6 weeks or longer for processing. 

  2. What activities or amenities are included in your stay at the Royal Resorts?
    • Access to a beautiful, white sand Beach with Palapas (umbrella-type, thatched roof shaded areas)
    • Bath & Beach Towels
    • Swimming at a number of Freeform Pools
    • Dining at a variety of Restaurants located on the grounds
    • Enjoying a cocktail or snack at several Lounges & Bars including those you can swim up to
    • Grocery shopping at a Mini-markets within the resorts grounds
    • Shopping at Boutiques
    • Consulting with a Travel Agency
    • Utilizing free Tennis equipment & lighted Championship Tennis Courts
    • Golf Clubs, Snorkeling gear, & Bicycles are available free to guests of the Royal Resorts
    • 24-Hour Reception Desk Attendants and 24-Hour Security
    • Daily Maid Service
    • Laundromat & attendant
    • Social Activities & Classes (Spanish, Cooking & Garnishes, Painting, etc.)
    • Karaoke
  3. What is included in a rental unit at the Royal Resorts?

    Royal resorts units are referred to as flexivillas. Each villa has 2 bedrooms, 2 full bathrooms, a fully-equipped kitchen, living/ dining room, & balcony. Occupancy: No more than 6 people. A villa can be divided into a suite or lock off room. The lock off room includes a room with 2 double beds and bath similar to a hotel room. The lock off room does have a small balcony. Occupancy: No more than 2 people. The suite would include the kitchen, dining/ living room, and one separate master bedroom and bathroom. Occupancy: No more than 4 people.

  4. What are the sleeping arrangements?

    Master Bedroom- 1 king size bed

    Lock off room - 2 double beds

    Living Room- 2 single Murphy beds (and sofa bed)

    Click Resort & then one of the pictures to view floorplan.

  5. What entertainment options are provided?

    A television with satellite reception is available in the master bedroom, lock off room, and living room. The living room also has a CD & cassette player. Three telephones are provided.

  6. What other amenities are provided?

    A safe is provided in each bedroom's closet. The living room and both bedrooms have their own central A/C control. Sheets, bath, and beach towels are all provided free of charge. An iron, ironing board and alarm clock are also included. Hairdryers are NOT provided.

  7. In addition to major appliances, what is included in the fully-equipped kitchen?

    A dishwasher, blender, microwave, toaster, coffeemaker, place settings for 8, tea kettle, 5 piece cookware set, 3 mixing bowls, four pyrex dishes, cutting board, can opener, bottle opener, corkscrew, coffee filters, pot holders, dishwasher soap, trivets, salt & pepper shakers, ice bucket with tongs, jigger, strainer, water pitcher, spatula, ladle, slotted spoon, peeler, salad spoon & kitchen fork, measuring cup, grater, placements & coasters, tray, dust pan & brush.

  8. What athletic equipment is available at the resorts?

    Use of the following items is provided complimentary with your stay at the Royal Resorts: snorkeling equipment, bicycles, tennis balls & racquets, golf clubs, introductory dive classes, aerobics (on land & in water), children's activities, board games, beach towels, tennis courts. A fitness center is available for $7 usd plus tax per day / $35 plus tax per week. This fee includes use of all equipment, steam room, jacuzzi, sauna and showers.

  9. What services are available on-site?

    Shops/ Services include: Grocery Store, Boutique, Jewelry Store, Doctor's Office (on call 24/7), Travel Agency, Car Rental, Photo Developing, Business Center, Laundromat, Dive Shop, Sports Desk, Baby sitting, and Spa.

  10. What types of room accommodations are available?

    Villas, Suites, or Lock-Off rooms are the types of accommodations available. Floorplans can be viewed by clicking here.

  11. Can the Royal Resorts accomodate/coordinate a wedding and reception?

    Yes, the Royal Resorts do have a wedding coordination service.

    E-mail weddings@royalresorts.com for more details.

  12. Is smoking permitted in the rooms?

    Smoking is discouraged but permited.

  13. Are pets permitted?

    Pets are not allowed except for persons with disabilities.

  14. What is our Refund Policy?

    Included in all of our contracts, “I am not responsible for acts of God, war, or airline strikes etc. that could disrupt your vacation.  If for any reason you are unable to use the villa, I will make every attempt to re-rent it for you; however, there is no guarantee I can re-rent it or what the market will bear at that time.

  15. Are you thinking about Emergency Air Transportation?

    SkyMed takes you home:  800-475-9633 or skymed.com/royalresorts.

  16. Do the villas have Internet hook-ups or modems?

    • The resort is working on installing Wi Fi / modems in the villas.
    • Depending on your internet provider, they may be able to provide you with a local phone or toll free number you can use for dial up.  Cost may vary.
    • The resort does have a business center with paid access to computers, fax & printers.
  17. Can you drink the water in Cancun?

    Yes, there is a water treatment facility in Cancun.  Also, the Royal resorts filters the water a second time.  Bottled water can be purchased everywhere.

  18. What are the check-in & check-out times?


    Check-in is 4:00PM. However, in most cases you may be able to check in at 11:00AM.  The room may not be cleaned but it will be by 4:00PM.

    Check-out is 11:00AM.  You can be assessed $100 per hour for not checking out on time.
  19. Does the resort have baby cribs and how can I request one?

    Cribs should be requested in advance by calling ISCO on 800-930-5050.